Data Protection Policy
Data Privacy Statement
ADCO Umweltdienste Holding GmbH, TOI TOI & DIXI Sanitärsysteme GmbH
We take protection of your personal data very seriously. It is a matter of course that we always treat your personal data in accordance with statutory data protection regulations. We have appointed a competent and reliable external data protection officer. The external data protection mandate is handled by UIMC Dr. Voßbein GmbH & Co KG.
In the following we would like to inform you about the processing of personal data.
Collection and Processing Personal Data
You can use our online offer without disclosing your identity. Should we request personal data (such as name, address or e-mail address) on our website, e.g. within the scope of contact forms or during registration, then this is done on a voluntary basis. We use this information for our own business purposes (such as sending the requested materials/information).
If you have any questions, we offer you the opportunity to contact us using the form provided on our website. The data marked as mandatory information is required in order to be able to assign and respond to the inquiry. Further information can be provided voluntarily. The data will be processed for the purpose of contacting us in accordance with Article 6 Paragraph 1 Sentence 1 lit. a of the EU General Data Protection Regulation [GDPR] based on your voluntary consent.
The personal data collected by us for using the contact form will be automatically deleted after your request has been processed and after expiration of fiscal and commercial data retention obligations.
You can revoke your consent once given – for example for the purpose of sending a newsletter or other interesting information from our company – at any time without giving reasons with effect for the future. You can use the aforementioned contact form or any other means specified in the newsletter for this purpose.
This site uses “cookies.” Cookies are text files that are stored on your computer and which enable an analysis of the use of the Internet presence. They automatically recognize you upon your next visit. You can prevent the installation of cookies by adjusting your browser settings accordingly. However, this may prevent you from making complete use of all of our offers.
Each time the website is accessed logs are created and processed for statistical purposes; however, the individual user remains anonymous:
» Referrer (page from which you reached this website)
» Search terms (in the case of search engines as referrers)
» IP is evaluated to determine the country of origin and the provider
» Browser, operating system, installed plug-ins and screen resolution
» Duration of stay on the respective pages
The specified data will be processed by us on the basis of our legitimate interest in accordance with Article 6 Paragraph 1 Sentence 1 lit. f of the EU General Data Protection Regulation [GDPR] for the following purposes:
» ensuring a smooth connection setup of the Internet presence;
» ensuring convenient use of our website;
» evaluation of system security and stability; as well as
» for other administrative purposes.
We reserve the right to subsequently review these data should we have concrete suspicion of illegal use. The data will be deleted immediately if they are no longer required in order to achieve the respective purpose; however, after six months at the latest.
Disclosure of Data
As a rule disclosure to third parties for commercial or non-commercial purposes shall not take place without your express consent. We only pass on your personal data to third parties if this is legally permissible (e.g. on the basis of Article 6 GDPR) and/or required. In some cases we use service providers for the legally prescribed order processing of data; for example, the website is hosted by QITS GmbH and maintained by pixolith GmbH & Co. KG. We retain full responsibility for data processing. Furthermore, we use plugins from other providers on our website; more details can be found below.
We would like to point out that we may also pass on your personal data to other companies within our network for the above-mentioned purposes. [see “About Us”]. The data transfer takes place on the basis of a justified interest in order to be able to offer you a comprehensive range of our services. These are also companies outside the EU/EEA. We ensure an adequate level of data protection.
Liability for Our Own Contents
The contents of these pages have been prepared with the greatest care. However, we cannot assume any liability for the correctness, completeness and topicality of the contents. As a service provider, we are responsible for our own content on these pages in accordance with general laws.
Liability for Links (Contents of External Providers)
Cross-references (“links”) to the contents provided by other providers are to be distinguished from our own contents. We have no influence on their content; the provider or operator of the respective sites is always responsible for the content of those sites.
Rights of Data Subjects
We hereby inform you that in accordance with Articles 15 et seq. of the EU General Data Protection Regulation [GDPR] you have the right of access to the personal data concerned as well as rectification or deletion or restriction of the processing or a right of objection to the processing and the right of data portability in relation to us under the conditions defined therein. You also have the right to lodge a complaint with a data protection supervisory authority in accordance with Article 77 of the EU General Data Protection Regulation [GDPR] if you believe that the processing of personal data concerning you is contrary to this regulation. Where processing is based on Article 6(1)(a) GDPR or Article 9(2)(a) GDPR (consent), you also have the right to revoke your consent at any time without prejudice to the legality of the processing carried out on the basis of the consent until revocation.
Right of Access, Art. 15 GDPR
You have the right to request information as to whether and to what extent your personal data are processed (in particular the purpose of the processing, recipient of the data, storage period, etc.).
Right of Rectification, Art. 16 GDPR
You have the right to request the correction of your stored data if it is incorrect or incomplete. This includes the right to completion by supplementary declarations or notifications.
Right to Erasure, Art. 17 GDPR
You have the right to request the deletion of your personal data. This is possible, for example, if the data is no longer required for the purposes for which it was collected or if the data is to be deleted due to statutory obligations. However, this right may be excluded in individual cases.
Right to Restriction of Processing, Art. 18 GDPR
You have the right to have the processing of your personal data restricted. This is possible, for example, if your data has been incorrectly recorded or if data processing is unlawful. In the event of restrictions on processing, the data may only be processed in narrowly defined cases.
Right to Data Portability, Art. 20 GDPR
You have the right to demand the surrender of the data concerning you in a common electronic, machine-readable data format to you or to a person responsible to be designated by you, if you have provided this data yourself.
Right to Object, Art. 21 GDPR
You have the right to object to the processing of your personal data at any time with effect for the future for reasons arising out of your particular situation, provided that the data is processed to safeguard legitimate interests (cf. Article 6 Paragraph 1 lit. e), f) GDPR). In the event of your objection we shall review whether the legal requirements for processing your data are met and, if this is not the case, refrain from any further processing of your data.
Right to Lodge a Complaint with a Supervisory Authority, Art. 77 GDPR
You have the right to contact the competent supervisory authority of the Union or the Member States at any time for any violations of data protection regulations.
Changes to Our Data Protection Regulations
We reserve the right to occasionally adapt this data protection declaration so that it always complies with current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration shall then apply to your renewed visit.
If you have any questions regarding the processing of your personal data, then you can contact our data protection officer directly, who is also available with his team in the event of requests for information, applications or complaints.
Contacting the Data Protection Officer
Dr. Jörn Voßbein, External Data Protection Officer
Nützenberger Straße 119
Tel: +49 (0) 202 – 265 74 0
Web Analysis with Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your shortened IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services related to website activity and Internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.
You can object to the use of your data by Google Analytics by installing a so-called add-on in your browser. For this you can follow the following link which leads you to the respective Google page: tools.google.com/dlpage/gaoptout [external page].
Call tracking – MaTelSo
On our pages we use services of MaTelSo (MaTelSo GmbH, Heilbronner Str. 150, 70191 Stuttgart). In this context, the telephone numbers provided may be so-called call tracking numbers. Calls are forwarded directly to the assigned destination number. When such a call tracking number is called, information about the time, date and duration of the call and the destination number is collected. In no case the storage of call contents takes place. We use the data exclusively for the purpose of determining the number of calls per online marketing channel to the corresponding destination number. They will not be used for any other purpose and will not be passed on to third parties.
Google Tag Manager
This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tool Tag Manager itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.
To measure the use of our website statistically and for the purpose of optimizing our website, we also use Google Adwords Conversion Tracking. Google Adwords sets a cookie on your computer if you have accessed our website via a Google ad.
These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer's website and the cookie has not yet expired, Google and the Adwords customer can recognize that the user has clicked on the ad and has been redirected to this page.
Each Adwords customer receives a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.
We have integrated services of Google Remarketing, Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, US on this website.
Google Remarketing enables us to display advertisements to Internet users who have previously visited our homepage. The integration of Google Remarketing allows us to create user-related advertisements and to display advertisements relevant to your interests. Google Remarketing allows us to display advertisements on the Google Advertising Network or on other websites that are tailored to the individual needs and interests of Internet users.
Google Remarketing sets a cookie on your device. By setting the cookie, Google will be able to recognize visitors to our website when they subsequently visit websites that are also members of the Google advertising network. Every time you visit a website on which the Google Remarketing service is integrated, your Internet browser automatically identifies itself with Google. As part of this technical process, Google obtains knowledge of personal data, such as the IP address or surfing behavior, which Google uses, among other things, to display interest-relevant advertising.
The cookie is used to store personal information, such as the web pages visited by you. Accordingly, each time you visit our website, personal data, including the IP address of the Internet connection you use, is transferred to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose personal data collected through the technical process to third parties.
You can prevent the setting of cookies by our website at any time, as already described above, by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the terminal device used. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, you have the opportunity to object to interest-based advertising by Google. To do this, you must call up the link www.google.de/settings/ads from any of the Internet browsers you use and make the required settings there.
Wingify / Visual Website Optimizer
On our website we use the web analysis service Visual Website Optimizer ("VWO"). This service is operated by Wingify, 14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India.
With the help of VWO, pseudonymised visitor data are collected, evaluated and stored on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes in accordance with Art. 6 Para. 1 lit. f DSGVO. This data can be used to create and evaluate pseudonymised user profiles for the same purpose. "VWO" places a cookie on your computer for this purpose. The information generated by the cookie about your use of this website and your IP address will be transmitted to and stored by Wingify on a server in India. Further information on the cookies used can be found at this link[https://vwo.com/knowledge/what-are-the-cookies-stored-by-vwo/].
The user's IP address is part of the information collected, but is pseudonymised immediately after collection and before it is stored in order to exclude any possibility of personal reference.
The stored data is regularly deleted. You can prevent or delete the storage of cookies by setting your browser software accordingly. You can also opt-out of the collection of data generated by the cookie and associated with your use of the website (including your IP address) to Wingify and the processing of this data in aggregate under this link[https://vwo.com/opt-out/].
Further details on the handling of your personal data can be found under the following link[https://vwo.com/privacy-policy/].
Google Maps Plug-In in the customer portal
You can find more information on the handling of user data in Google's data protection declaration: www.google.de/intl/de/policies/privacy/.